Reduce costs and improve service by focusing on eight IT infrastructure management challenges. With the persistent pressure to do more with less, how can you balance the need to drive down costs while improving service? Learn about the challenges and solutions for effective management of your server infrastructures and network devices. Create an effective plan that balances your goals with cost and complexity Detect and handle incidents and problems. Prevent security problems and focus on the most important service areas.
Follow the best industry accepted practices, of Information Technology Infrastructure Library (ITIL), to run day to day IT operations. However, the choices of vendors providing application solution are numerous. It is our skill to implement appropriate solutions that best fit your business needs.
ITIL is a framework of best practices to manage IT operations and services
defined in mid 1980s by Government of Commerce, UK . ITIL 's main objective is
to align business and Information Technology but allows organization to
implement what is relevant to their business.
ITIL's IT Service Support Module offers best practices to make sure IT Services
to be highly available for
Incident Management
Problem Management
Change Management
Configuration Management Database (CMDB)